Based On Staten Island, The Pool Therapist Keeps Swimmers Safe Throughout N.Y. Metro Area

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Based On Staten Island, The Pool Therapist Keeps Swimmers Safe Throughout N.Y. Metro Area

Services include every conceivable aspect of pool maintenance, management

 

 When families begin enjoying themselves this summer at the South Shore Swim Club in Tottenville, it’s likely they will take the cleanliness of the pool water, and even the high-caliber of the lifeguard staff, for granted. After all, the safety and environment of the site have been maintained at peak level for years.

And here’s the reason: When it comes to staying in the swim of things in the Tri-State region, there’s one pool-management firm that remains the top choice of the South Shore Swim Club and many other facilities — The Pool Therapist.

“It’s all about safety,” said owner Stuart Roaker, describing the focus of the Travis-based business he founded nearly 25 years ago.

The array of essential services provided by The Pool Therapist is huge, as are the many gunite, or cement, pools Roaker has designed and constructed, or oversees.

With safety and client satisfaction at the forefront of every decision he makes, Roaker, the immediate past president of the National Pool Management Association, provides services that cover every conceivable aspect of pool maintenance and management, including the providing of skilled lifeguards.

“We’re geared for 250,000-gallon pools,” said the business owner, whose company operates throughout the year.

The main reason clients stick with The Pool Therapist year after year is the extent of commitment provided by Roaker and his highly trained team of 200 or more employees.

One such client is developer Richard Nicotra, chairman and president of the Nicotra Group, which owns and operates the Hilton Garden Inn and Hampton Inn & Suites, Travis.

Roaker’s relationship with Nicotra began with the opening of the Hilton pool, which subsequently led him to design the pool at the Hampton, and acquire the pool-maintenance and lifeguard contracts for both sites.

“We are very happy with Stu,” Nicotra said. “When you know someone you can depend on, for nearly 10 years, that speaks for itself.”

Whether maintaining indoor-pool operations, handling pre-summer outdoor openings, working on repairs or closing and winterizing, The Pool Therapist’s clients have come to rely on the consistency of the top-quality service and expertise provided by Roaker and his staff.

“June Tata is the ‘heart and soul’ of Pool Therapist,” Roaker said. “Her title is ‘operations manager,’ but she is so much more.”

Ms. Tata, an 11-year veteran of the company, ensures The Pool Therapist is continually staffed with top-notch lifeguards through a diligent interview process and training schedule.

All lifeguards employed by The Pool Therapist are American Red Cross-certified; and the firm’s field-supervisory staff is comprised of experienced professionals, who diligently work to ensure that lifeguards and on-site pool managers are at the top of their game.

The Pool Therapist’s responsibilities require hard work and a seven-day-a-week commitment to the many property-management companies, swim clubs and nonprofits the company services, but Roaker wouldn’t have it any other way.

“There’s never any down time,” Roaker said proudly. “None of our pools are ever down. There has to be a tsunami for one of our pools to close.”

Additional services provided by the Pool Therapist include chemical supply, filtration-system installation and Health Department compliance, to name just a few. And, better still, the company is reachable 24 hours a day, ensuring quick emergency response.

For additional information, the Pool Therapist may be reached at 718-370-7000 and visited online at www.PoolTherapist.com.